ABOUT
Get to know us
The Money Store is a family-owned, privately held lender that serves homebuyers and homeowners in 47 states.1 Our mission is to help people achieve their homeownership goals by delivering personalized mortgage solutions and first-class service. Working together with borrowers, brokers, and builders, we’ve helped thousands of people buy, build, renovate, and refinance their homes.
50+ years
as a trusted mortgage brand
98%
customer satisfaction rating2
25+
branch locations
A+
Better Business Bureau rating
Our leadership
The Money Store’s leadership team is comprised of industry veterans who continually strive to provide a better home financing experience for our clients and partners and a better lending platform for our mortgage originators.
Peter Alvarez
A 39-year veteran of the mortgage industry, Peter oversees the management and growth of The Money Store while maintaining our efficiency, productivity, and successful work environment.
David Zilberman
David has 20 years of industry experience and serves as the company’s top financial strategist. His key responsibilities include secondary marketing, investor relations, product development, and sales support.
John Palmiotto
John is focused on growing the business while strengthening our culture of TRS: trust, respect, and support. He draws from nearly three decades of sales experience in mortgages.
Laura LaRaia
Laura oversees company risk areas, including legal, compliance, licensing, quality control, and policies and procedures. She has more than 25 years of related experience.
Coleen Bogle
Natalie Valenza
Natalie manages credit risk, oversees underwriting, addresses audits, and ensures that The Money Store originates saleable loans. She benefits from 39 years of industry experience.
Alex Thomas
Alex leads the company’s technology strategy, implementation, and operations. A former mortgage originator and owner-operator, he has 29 years of experience in the mortgage tech space.
Mitzie Pagan
Mitzie has more than 20 years of industry experience across various management roles. She directs production administration, appraisal desk, general administration, and onboarding.
Ellen Denman
Ellen oversees all hiring and training, takes part in all system and product rollouts, and ensures all employees are supported and coached. She draws from 39 years of industry experience.
Christy Field
Christy has over 15 years of industry experience. She focuses on the prioritization of strategic business initiatives, addressing risks and dependencies, and aligning technology and business strategies.
Andrea Ward
Andrea is responsible for overseeing loan production and workflow to maintain service levels, loan quality, and operational efficiency. She brings more than 20 years of industry experience to her role.
Donny Atkins, Jr.
Donny is responsible for all loan servicing activity, including servicing oversight, quality control, compliance, and GSE relationships. He has more than three decades of financial services experience.
Mack McConkey
A veteran of over 30 years in the mortgage industry, Mack is responsible for sales production, market share growth, and expansion in the West Division.
Aaron Hahn
Aaron has more than 15 years of talent acquisition experience in financial services. He utilizes his expertise to find and place high-performing teams and individuals where they fit best at The Money Store.
Striving for Excellence, Committed to People
Interested in joining The Money Store?
1. Not currently licensed in Alaska, Missouri, and South Dakota.
2. Based on client reviews from Experience.com for 8/1/2023 through 8/1/2024. Source: https://www.experience.com/reviews/company/the-money-store-47994