ABOUT

Get to know us

The Money Store is a family-owned, privately held lender that serves homebuyers and homeowners in 47 states.1 Our mission is to help people achieve their homeownership goals by delivering personalized mortgage solutions and first-class service. Working together with borrowers, brokers, and builders, we’ve helped thousands of people buy, build, renovate, and refinance their homes.

50+ years

as a trusted mortgage brand

98%

customer satisfaction rating2

25+

branch locations

A+

Better Business Bureau rating

Our leadership

The Money Store’s leadership team is comprised of industry veterans who continually strive to provide a better home financing experience for our clients and partners and a better lending platform for our mortgage originators.

Leadership Stock Photo
Headshot of Peter Alvarez Chief Operations Officer

Peter Alvarez

Chief Operations Officer

A 39-year veteran of the mortgage industry, Peter oversees the management and growth of The Money Store while maintaining our efficiency, productivity, and successful work environment.

Headshot of David Zilberman Chief Financial Officer

David Zilberman

Chief Financial Officer

David has 20 years of industry experience and serves as the company’s top financial strategist. His key responsibilities include secondary marketing, investor relations, product development, and sales support.

Headshot of John Palmiotto Chief Production Officer

John Palmiotto

Chief Production Officer

John is focused on growing the business while strengthening our culture of TRS: trust, respect, and support. He draws from nearly three decades of sales experience in mortgages.

Laura LaRaia Chief Legal and Enterprise Risk Officer

Laura LaRaia

Chief Legal and Enterprise Risk Officer

Laura oversees company risk areas, including legal, compliance, licensing, quality control, and policies and procedures. She has more than 25 years of related experience.

Coleen Bogle

Chief Marketing Officer
Coleen leads The Money Store’s marketing efforts and is dedicated to expanding and improving the promotion of our company and mortgage originators. She has 16 years of mortgage industry experience.
Headshot of Natalie Valenza Chief Credit Officer

Natalie Valenza

Chief Credit Officer

Natalie manages credit risk, oversees underwriting, addresses audits, and ensures that The Money Store originates saleable loans. She benefits from 39 years of industry experience.

Headshot of Alex Thomas Chief Information Officer

Alex Thomas

Chief Information Officer

Alex leads the company’s technology strategy, implementation, and operations. A former mortgage originator and owner-operator, he has 29 years of experience in the mortgage tech space.

Headshot of Mitzie Pagan

Mitzie Pagan

Chief Administrative Officer

Mitzie has more than 20 years of industry experience across various management roles. She directs production administration, appraisal desk, general administration, and onboarding.

Headshot of Ellen Denman SVP of Production Administration

Ellen Denman

SVP of Production Administration

Ellen oversees all hiring and training, takes part in all system and product rollouts, and ensures all employees are supported and coached. She draws from 39 years of industry experience.

Headshot of Christy Field Corporate Performance Intiatives

Christy Field

SVP of Corporate Performance Initiatives

Christy has over 15 years of industry experience. She focuses on the prioritization of strategic business initiatives, addressing risks and dependencies, and aligning technology and business strategies.

Headshot of Andrea Ward

Andrea Ward

National Fulfillment Manager

Andrea is responsible for overseeing loan production and workflow to maintain service levels, loan quality, and operational efficiency. She brings more than 20 years of industry experience to her role.

Headshot of Donny Atkins, Jr. Director of Servicing

Donny Atkins, Jr.

SVP, Director of Servicing

Donny is responsible for all loan servicing activity, including servicing oversight, quality control, compliance, and GSE relationships. He has more than three decades of financial services experience.

Headshot of Mack McConkey EVP of Production, West Division

Mack McConkey

EVP of Production, West Division

A veteran of over 30 years in the mortgage industry, Mack is responsible for sales production, market share growth, and expansion in the West Division.

Aaron Hahn

SVP of Strategic Growth

Aaron has more than 15 years of talent acquisition experience in financial services. He utilizes his expertise to find and place high-performing teams and individuals where they fit best at The Money Store.

Striving for Excellence, Committed to People

"Our leadership team is approachable, supportive, and always pursuing continuous improvement. We’re not focused on being the largest lender, but on excelling in what we do. We are committed to ensuring our employees enjoy their work while delivering the best possible mortgage experience to our clients."
Headshot of Peter Alvarez Chief Operations Officer
Peter Alvarez
Chief Operations Officer

Interested in joining The Money Store?

We are always looking for motivated professionals to join our team.