Privacy Policy
Last updated September 9, 2024
Facts
What does MLD Mortgage, Inc. dba The Money Store do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and income
- Account balances and payment history
- Credit history and credit scores
How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons MLD Mortgage, Inc. dba The Money Store chooses to share, and whether you can limit this sharing.
Reasons we can share your personal information
Does MLD Mortgage, Inc. dba The Money Store share?
Can you limit this sharing?
For our everyday business purposes —
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes
No
For our marketing purposes —
to offer our products and services to you
Yes
No
For joint marketing with other financial companies
Yes
No
For our affiliates’ everyday business purposes —
information about your transactions and experiences
No
We Don’t Share
For our affiliates’ everyday business purposes —
information about your creditworthiness
No
We Don’t Share
For nonaffiliates to market to you
Yes
Yes
To limit our sharing
- Call 855-312-8054 — our menu will prompt you through your choice(s) or
- Email marketingcompliance@themoneystore.com — use the subject line “Opt Out of Personal Information Sharing” and include your name and contact information
Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
Questions?
Call 855-312-8054 or email marketingcompliance@themoneystore.com
Who we are
Who is providing this notice?
MLD Mortgage, Inc. dba The Money Store
What we do
How does MLD Mortgage, Inc. dba The Money Store protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does MLD Mortgage, Inc. dba The Money Store collect my personal information?
We collect your personal information, for example, when you
- Submit a mortgage application
- Provide your current mortgage information
- Provide your employment history
- Provide your wage statements
- Provide your contact information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only
- sharing for affiliates’ everyday business purposes — information about your creditworthiness
- affiliates from using your information to market to you
- sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account—unless you tell us otherwise.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
- MLD Mortgage, Inc. dba The Money Store has no affiliates.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
- Nonaffiliates we share with include financial service providers like mortgage lenders, title companies, and home builders as well as other third parties, such as financial and nonfinancial companies as applicable, as permitted by law.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Our joint marketing partners include insurance companies and other financial and nonfinancial companies.
Other important information
SMS Policy: By providing your phone number to MLD Mortgage, Inc. dba The Money Store, you agree to be contacted by SMS text message. Message frequency may vary. Message and data rates apply. Reply STOP to unsubscribe from further messages. Reply HELP for more information. Text messaging opt-in data is not being shared with third parties. See our Terms of Use for more details.
Do Not Contact Policy: Consumers who ask not to receive marketing communications from MLD Mortgage, Inc. dba The Money Store will be placed on our Do Not Contact list and will not be contacted with future marketing communications. If you would like to be placed on our Do Not Contact list, please email marketingcompliance@themoneystore.com with the subject line “Do Not Contact List Request” and include your name, contact information, and the contact methods you wish to opt out of.
Phone Call Monitoring: For any type of phone calls with MLD Mortgage, Inc. dba The Money Store, you consent that the call may be monitored or recorded for quality control and training purposes.
For California Residents Only: If you are a resident of California, we will not share your personal information we collect about you with non-Affiliated companies, except as permitted by law. For example, we may share information with your consent or to service your mortgage loan. For more information about your California Privacy Choices, please visit our California Consumer Privacy Act Notice.
For Nevada Residents Only: This notice is provided to you pursuant to your state law. If you prefer not to receive marketing calls from MLD Mortgage, Inc. dba The Money Store, follow the directions in the section “To limit our sharing” to be placed on our Do Not Call list. Nevada law requires that we also provide you with the following contact information: Office of the Nevada Attorney General, 100 North Carson Street, Carson City, NV 89701; telephone: 1-775-684-1100; email: aginquiries@ag.nv.gov.
For North Dakota Residents Only: If you are a resident of North Dakota, we will not share personal information we collect about you with non-affiliated companies or persons, except as permitted by law. For example, we may share information with your consent or for the exchange of necessary customer credit information between us and other financial institutions or customer reporting agency, in the regular course of business. To opt-in to sharing, please contact us at 855-312-8054.
FOR TEXAS RESIDENTS ONLY:
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.
For Vermont Residents Only: If you are a resident of Vermont, we will not disclose information about your credit worthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.
